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Welcome to order from Somax China Co,. Ltd!  Usually, we suppy 1 year warranty about our Security Electronics, Consumer Electronics, Car Electronics, Mobile Phone,  Electonic Gifts to our customers. Please read our return policy carefully before you order from us.

1. Full refund will be acceptable without any reason in 7 days from the day you recieve our goods. But we dont
accpt shipping cost refund. Buyers must pay for the return shipping and the goods must be in original condition
for resale. Or, after confirmed the returned package, buyer can change other difference and value-equally
products instead, buyer aslo need to bear correlative shipping cost for replacements.



2. For these items which have quality problems caused by passive waste in warranty period(1 year, from the
day you singal up the pacakge), we have duty to maintain, repaire and offer some neccessory techonical
supports to fix these problems. For these items need to repair, buyer bear the shipping cost for return, we take
resposiblity to repair them free and bear the shipping cost to ship them back. The same, new model exchanged
are acceptable only this product passive waste problems occurs and cant be solve out or agree by both parties.



3. We are glad to source new items for our customer. Buyer should offer as many as possible details for the
new items buyer need to source, including specification, package pictures, functions..., to insure that we get
exact items buyer want. We also offer "Item 2" service. But "Item 1" is not available here, for we dont accept
refund for these new items.



4. Extra accessories, package, OEM service and repaired fee by negative waste problems( sunch as deliver's
poor handle, damages by bad weather...) will be charged based on two parties' negociation.



5. As for these damaged item(including accessories and pacakges) during transportation, we will ship them back
in buyer's next order. We can ship them back alone according to buyer requirements, but buyer bear the
shipping cost. If bulk item damged occur, buyer also have duty to get us nesseccory documents(Damaged
certification, pictures...), so, we can claim from corrective express company.

6. We will consider you have agreed these terms above once you buy from us.

If you get any products quality dispute , please contact us ASAP. Any returns should inform us first. All our products come with a 12 month warranty. This means if there is a quality defect that causes the device to be unacceptable for sale or unusable during the 12 months after dispatch from our warehouse, we will accept a return and either repair the item, replace the item with an identical new item, replace the item with an equivalent item that you accept, or offer credit or a refund, according to abover return terms. 

If you still have question, please click FAQ or contact us directly!