Wholesale » Global Wholesale & Retail » China Wholesale » Somax China» FAQ 

Is it safe to buy from Somax China?

Somax China is the online division of one of the largest independent consumer electronics dealers in Shenzhen, China. We have vast experience and expertise in retail, service, mail-order, corporate / government fulfilment and import / export. Our direct supplier relationships and logistics are second to none. All this provides us with the important competitive edge which is passed on to our customers. When you purchase from Somax China you can take comfort from the fact that you are buying from a very well established business.

What makes Somax China different from other Chinese suppliers?


Unlike most Chinese export /trading companies, or factories, there is no minimum order restriction. You can buy products online in any order quantity - even 1 piece samples - from a wide selection of the latest electronics products. So you can test products and find out about the details of importing from Somax China before you’re committed to any large orders;

You can pay by credit card through Paypal, which offers total buyer protection and avoids having to share any of your financial information;

You’re supported by friendly English speaking staff before and after placing an order, and you can get full product information and support even before purchasing;

Why you can trust Somax China?


When you pay for orders on Somax China you do not need to share any of your confidential financial details with CBC and you’re protected by Paypal’s money back guarantees;

I am a new customer, how to finish my order at Somax China?


When you open the site, you would see the pictures, the introduction and the prices of products directly. If you want to buy. Do as the following :
At first, register a free account at Somax China, next, fill in the email address and password then, click the button on the right of the page, then you can log in to choose your favorites.
Second, please select the products which you are interested in, you can input the quantity of the products, deliver address, and register the way of transportation and the method of payment directly.
At last, after you complete your payment, we will confirm your payment information and send an e-mail in two days to affirm your order information if your order is correct. Then we will deliver your goods as quickly as we can.

How can I place an order?

Please Login into Somax China when you place orders. Anyone can register on SomaxChina and start ordering right away.
Please don’t attempt to place orders by email, fax, or phone unless we have already discussed this with you.
If you need a price quote, simply log in and view the wholesale prices. The prices you see are the exact products prices.
You will see the total price including shipping costs before you confirm your order. You can cancel or make changes at any time during the checkout steps.

Do you have minimum order quantity (MOQ)?


Most of our products do not have a minimum order quantity (MOQ). The more you order the products, the lower the per-item price it will be. If certain item has a MOQ, it will be clearly stated in the product detail. You can, however, still purchase samples for evaluation before making your actual big orders. Please feel free to contact us for evaluation samples.

Can I purchase only one unit?


Yes, you can. It means you can buy one or few products from us. We also provide the inspection, delivery and the warranty for all the products.
Also, we do wholesale business for large quantity. But before this large order, please make a trial order to check!

Can private individuals buy from Somax China?

Yes, anyone can buy from Somax China, even if you are not a business / reseller. (In some countries, importing bigger quantities of goods is restricted for private individuals and businesses, but most countries allow you to receive small packets. For most Somax China products, there is no restriction about order quantity. You can buy single items if you want.

Wholesale / Business / Reseller buyers from Somax China get much better prices than private buyers, by buying in bigger quantities and achieving special discount levels.

If you still have question, please contact us at support@somaxchina.com Thank you your support!